Privacy Policy

1. Introduction

StartClaw Inc. ("Company", "we", "our", or "us") operates AlphaClaw ("the Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Wallet Address: Used as your account identifier
• Agent Configurations: Settings, personality, and preferences for your AI agents
• Content: Messages, files, and data you provide to your agents
• Communications: When you contact us for support

2.2 Information Collected Automatically

• Usage Data: How you interact with the Service, features used, timestamps
• Device Information: IP address, browser type, operating system
• Log Data: Error logs, performance data, API call records
• Cookies: Session and preference cookies (see Section 9)

2.3 Information from Third Parties

• Blockchain Data: Public transaction data from supported networks
• Messaging Platforms: When you connect WhatsApp, Telegram, Discord, or other platforms, we receive messages directed to your agents

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process transactions and manage your account
• Run your AI agents as configured
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns to improve the Service
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for processing your information includes:

• Contract: Processing necessary to provide the Service you requested
• Legitimate Interests: Improving our Service, preventing fraud, ensuring security
• Legal Obligation: Compliance with applicable laws
• Consent: Where you have given specific consent for processing

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

• AI Model Providers: OpenAI, Anthropic, Google, Meta, Mistral, DeepSeek — to process your agent prompts and generate responses
• Cloud Infrastructure: Amazon Web Services (AWS) — to host your agents
• Messaging Platforms: WhatsApp, Telegram, Discord, Slack, Signal — when you connect these services to your agents

5.2 Other Disclosures

• Legal Requirements: When required by law, subpoena, or legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do NOT sell your personal information. We do not share your data with third parties for their marketing purposes.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy:

• Active Accounts: Data retained while your account remains active
• Deleted Agents: Agent data permanently deleted within 30 days
• Closed Accounts: Account data deleted within 90 days, except where legally required
• Transaction Records: Retained for 7 years for tax and legal compliance
• Log Data: Automatically deleted after 90 days

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 All Users

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Export: Receive your data in a portable format

7.2 EEA Residents (GDPR)

• Right to restrict processing
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

7.3 California Residents (CCPA)

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

To exercise any of these rights, contact us at privacy@alphaclaw.xyz. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: TLS encryption in transit, AES-256 encryption at rest
• Authentication: Wallet-based authentication (no passwords to compromise)
• Access Controls: Role-based access, principle of least privilege
• Monitoring: Continuous security monitoring and logging
• Audits: Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the security of your wallet and API keys.

9. Cookies and Tracking

We use cookies and similar technologies:

9.1 Essential Cookies

• Session Cookie: Required for authentication (expires on browser close)
• CSRF Token: Security protection against cross-site attacks

9.2 Functional Cookies

• Preferences: Remember your settings (chain selection, theme)

We do NOT use: Third-party tracking cookies, advertising cookies, or analytics that track you across other websites.

9.3 Do Not Track

We honor Do Not Track (DNT) signals. When we detect a DNT signal, we do not engage in any cross-site tracking of individual users.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and countries in the European Union.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Data processing agreements with our service providers
• Compliance with applicable data protection laws

11. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

12. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

For significant changes, we will provide additional notice, such as an email notification or a prominent notice within the Service. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@alphaclaw.xyz
• Company: StartClaw Inc.

For GDPR-related inquiries, you may also contact your local data protection authority.